Privacy Policy

Thank you for your interest in Best Assistance and for visiting our Website.

Your privacy is important to us and we have devised this Privacy Policy with your interests in mind

When you visit our Website, our web server automatically records details about your visit (for example, your IP address, the type of browser software used, the material that has gained your interest and the date and the duration of your visit). 

In addition, we will collect and use any various personal data such as your name, gender, email address, date of birth, credit card account details, etc..) 

Your data will be kept confidential and we will use your data principally for internal company purposes, including performance evaluation, product or service development, customer relationship management and claims management but also to improve the quality of this Website, its operability and the quality of its content. We believe that our firewalls are sufficiently secure to protect your personal data against unauthorized access, misuse, loss or destruction. Our systems are continuously upgraded in this respect. However we make no representation nor do we guarantee that our systems cannot be breached. 

a-Your personal data may be processed by us, subject always to contractual restrictions regarding confidentiality and security in line with applicable local data protection laws and regulations. 

b-Your personal data will not be shared with or sold to any other person or entity except in an anonymized and aggregated form i.e. in a form which will not allow you to be identified or the data to be identified as yours except that we  may share your data if we are compelled to do so by an enforceable administrative decision or judiciary ruling.

c-Where this Website prompts you to enter personal data with the purpose of permitting, expediting or monitoring the handling or management of your personal claim file or with the purpose of accessing an electronic copy of your medical file,  you will be deemed to have (i) expressly authorized us to share such data with the relevant health care provider and (ii) to have authorized the relevant health care provider to share your medical file with us in electronic form, but only for the purposes mentioned in this paragraph. 


We do not set any cookies for any purpose. If you are currently receiving a newsletter or emails from us and would like to stop receiving them, please notify us by contacting us via e-mail, fax or phone.

You have the right to:  
-Access your personal data held about you and to learn the origin of the data, the purposes and ends of the processing, the details of the data controller(s), the data processor(s)and the parties to whom the data may be disclosed,
-Have us update or correct your personal data so that it is always accurate,
-Have us delete your personal data from our records if it is no longer needed for the purposes indicated above but only after the retention period (10 years or any longer term required by the applicable Law),
-Obtain your personal data in an electronic format,

We will retain your personal data for ten years counting from the date of receipt of your data or for such longer term as required by applicable laws and regulations. Your data will be held for the purposes for which it was obtained.

You can contact us at any time at the following email address or by telephone at 01/425426